Subscription FAQs
Keep your favorites coming
Save up to 15% and keep your favorites on the way with CannaBuddy subscriptions. Choose an eligible product, select the schedule that works for you, and manage your subscription anytime through your CannaBuddy account.
From CannaBuddy gummies and seltzers to other everyday favorites, eligible products will display a subscription option directly on their product pages.
How CannaBuddy subscriptions work
1. Choose your product
Find an eligible product and select the subscription option on its product page.
2. Pick your schedule
Choose delivery once a week, every two weeks, or once a month. Your available subscription savings, recurring price, and order details will be shown before you complete checkout.
3. Keep your favorites coming
Your recurring orders will process according to the schedule you selected. We will send you a reminder email three days before each renewal order is created.
Frequently Asked Questions
Products available for subscription will display the option on their product pages. Subscription availability may vary by product.
You can save up to 15% on eligible subscription products. Your exact subscription price and savings will be shown on the product page and during checkout.
Available delivery frequencies include:
Once a week
Every two weeks
Once a month
You can change your delivery frequency from the Subscriptions tab under My Account.
Your first order is charged when you complete checkout. Future orders are charged automatically on the scheduled renewal date, before the order ships.
For example, if you begin a subscription with delivery every two weeks, your next renewal will be charged two weeks after the original order. You will receive a reminder email three days before the renewal order is created.
Sign in to your CannaBuddy account and visit the Subscriptions tab under My Account. From there, you can manage your delivery frequency, shipping address, payment method, and other available subscription settings.
Manage My Subscriptions
Yes. You can skip or pause an upcoming order or cancel your subscription through the Subscriptions tab under My Account. Subscriptions can be canceled at any time.
Make any changes before your next renewal order processes.
Products cannot be exchanged within an existing subscription. To switch products, cancel the current subscription and create a new subscription for the product you want.
Eligible coupon codes can be applied at checkout in addition to your subscription savings. Individual coupon terms, restrictions, and exclusions may apply.
Standard shipping rates and rules apply to most subscription orders. Shipping fees will be calculated and displayed during checkout.
To qualify for free shipping, each individual subscription order must total more than $100 after discounts and before taxes. If products renew on different schedules, each renewal is treated as a separate order and must independently meet the free-shipping minimum.
Orders containing seltzers are priced according to weight and are not eligible for free shipping.
If a subscription product is temporarily unavailable, your subscription will be marked as delayed and you will receive an automated email.
Once the product is back in stock, the subscription will automatically attempt to renew, giving subscribers priority access to the restocked product.
You will receive an email with a link to update your payment method. Once your payment information has been updated, you can retry the payment through your account.
Your first subscription order follows the same checkout and age-verification process as any other CannaBuddy order. Age verification will not be repeated for each automatic renewal.
Subscription orders remain subject to product availability and applicable shipping restrictions.
Our team is happy to help.
Phone: (980) 785-4313
Email: [email protected]
Link: Contact Us
Ready to subscribe?
Find a favorite, choose your delivery schedule, and start saving up to 15% with recurring CannaBuddy orders.